OMVANA MOBILE APP SUPPORT
Thank you for downloading Omvana. We hope you enjoy it. Here are some tips on how to use it.
Intro
What is Omvana?
Omvana is a brand new meditation app that let’s you experience the world’s most famous meditation Authors and inspiring speeches while immersed in a unique meditation experience. Use Omvana to mix and match your library of meditation audios or start recording and create your own custom tracks.
How do I get Omvana?
You can download Omvana for free on the Appstore, click the link here.
How do I play tracks?
In the Library, you just need to tap on a cover of the track to play it. Yes it’s that easy.
How do I mix tracks?
Omvana has a really cool and simple mixer tool. You can access it from the library and the player screen. Just tap on the mixer icon in the top right (it looks like two circles). The mixer allows you choose a vocal and a background sound and play them together. Then favorite them with the heart button to save the mix into your library.
How do I access the player?
Just tap to play any track from the Library or play them right from the Mixer.
How do I get more tracks?
The Omvana app comes with a few background and vocal tracks. Additionally, you can get more tracks from the Omvana Store. Just tap the “plus” button in the top right of the library screen to browse and download more tracks.
How do I get more information about the tracks?
When playing a track, just tap on the icon or slide the screen from left to right, you will see more information about the track or the Author.
FAQ
Which iPhones are supported?
We support iPhone 5, iPhone 4S, iPhone 4, and iPhone 3GS.
Does Omvana works for iPad and iPod?
Yes, you can download Omvana for iPad and your iPod.
Which iOS firmware do I need for Omvana?
You will need at least iOS 5 to download the app.
The App Isn’t Working – the Audios Don’t Play and I can’t hear them.
Sometimes the master audio level of your device is turned off by accident. Try turning the volume up higher and un-muting your device.
The volume for the voice, music and background sounds is controlled by volume sliders (the far right position being the loudest). Also – please make sure your earphones/earbuds are plugged in all the way. If you have checked these things and still have a problem, please see the General Tips below.
How about Omvana for Android or Blackberry?
If there is a strong enough demand for Andriod we will explore making another version. Until then, just look forward to the Web Version.
General Tips
If you are having difficulty with our Omvana App, including problems with audio quality (such as speeding up, voice being
garbled, etc.) please try the following:
1. Redownload the App – If you have problems using the App when you first download it, try re-downloading it in case something went wrong in the download. Make sure to allow time for the App to download completely.
2. Make sure you have the latest IOS software (at least iOS 5) on your device. You can download the latest software at this
link – http://www.apple.com/ios/
3. Make sure you have the latest update of our Omvana App. You can check if an update is available by visiting the App Store on your device.
Can I play my Omvana Tracks on iTunes?
No, the tracks you download from the Omvana Store or the tracks that are in your Omvana Library are only playable from your App. You can also play these tracks with AIRPLAY to any compatible device.
What happens to my Omvana tracks if I delete Omvana from my iPhone?
You can re-download the app and then using the same Apple ID you used to download your tracks, go to the Omvana Store and re-download again your tracks or click the Restore button in the store.
Problems Purchasing or Downloading Apps
If you are having problems purchasing or downloading a track, you need to get help from Apple support.
For any other question please contact: support@omvana.com